The Privacy Policy determines how Abecedário Notavel Unip., Lda. (hereinafter Abecedário) treats the personal data of its customers and/or potential customers.
Entity responsible for processing and responsible for data protection Abecedário Notavel Unip. , Lda. (hereinafter Abecedário), is the entity responsible for processing the personal data of the brand, 2Cookinn, with the physical store at Rua Almeida e Sousa 45A, Campo de Ourique. Lisbon, Portugal, 1350-008
Our EPO (Data Protection Officer) can be contacted using the following contact details privacy@2cookinn.com
Purposes of processing and basis for processing
The data that our customers and potential customers voluntarily transmit to us will be treated confidentially and are stored on servers protected by our suppliers/service providers, with access and use limited to people authorized for that purpose. and under strict security and control policies.
The data will be collected in the course of and depending on the contacts you maintain with Abecedário, such as, for example, for joining our loyalty program, registering or browsing the website www.2cookinn.com, registering for workshops, subscribing to 2Cookinn newsletter, processing purchases or executing specific services, participating in competitions or other brand activation dynamics or filling out a form to request information, suggestions or complaints to the customer support service.
For the purpose of registering as a User on our website, registering for workshops, processing purchases or executing contracted services, filling out a form to request information, suggestions or complaints to customer service, we will necessarily obtain personal data, because, without them, we will not be able to properly follow up on the request, manage the benefits and advantages.
We will ask for your consent to collect data for the purpose of developing direct marketing actions, sending information about 2Cookinn, our products, campaigns and sending information about the launch of news, initiatives or benefits, whether via SMS, whatsapp, e-mail. We will also request your consent so that, through the processing of your data, we can define and segment your consumption profile, sending you information about personalized campaigns, products and offers that are more suited to your choices and customer profile.
If you wish to stop receiving this information, you may, at any time, express your wish that your data not be used for this purpose, by sending an email to the address privacy@2cookinn.com, without prejudice to the treatment that has been carried out to date.
Additionally, the data will be used for the purpose of complying with legal obligations or for the pursuit of the legitimate interests of the Abecedário (such as, for example, sending satisfaction surveys, statistical operations, among others), in which case the balance will always be respected between Abecedário’s legitimate commercial interests and the rights of its customers/potential customers.
Abecedário will not transfer or share your data with third parties, except in cases where this is necessary to comply with our obligations, whether those arising from the law or those we assume with you (e.g. processing delivery orders).
Personal data may also be transferred to third parties that provide us with support services, such as financial organizations, technological service providers or those for sending marketing communications, with Abecedário maintaining control of the data in relation to any subcontractor.
The data will only be processed and retained – depending on the existing basis of processing – for the period of time stipulated in the legislation, as long as there is a legitimate interest, the holder consents to this or the right to object is not exercised by the holder, unless this proves otherwise. to comply with a legal obligation or impede the exercise or defense of rights in legal proceedings.
The rights of the data subject
At any time you can contact us, via the email address privacy@2cookinn.com, and request confirmation regarding the data we have about you, what processing they are subject to and the other information provided for in article 15 of the General Data Protection Regulation (GDPR).
Holders of personal data may, at any time and under the terms and conditions defined in the GDPR, request the rectification of their personal data and, in the cases and conditions provided for by law, the erasure, limitation or opposition to their processing.
If you wish to exercise any of these rights, you may do so via email at privacy@2cookinn.com
If you consider that your data is not being processed in accordance with the established requirements or applicable data protection legislation, you may, at any time, lodge a complaint with the Portuguese data protection supervisory authority (CNPD).
Without prejudice to cases where there is a need to keep the data for a longer period, under the terms mentioned above, the data will be deleted 24 months after the last contact between the person and the data subject.
Cookies
Cookies are connection tokens, they are small information files that can be placed on your computer when you browse the internet.
Unlike other similar devices, cookies are a legitimate and useful tool as they allow the website to remember you and your preferences, eliminating, for example, the need to repeatedly enter the same information.
When accessing www.2cookinn.com navigation cookies may be implanted on your computer and information relating to the user’s computer navigation on the website may be recorded, such as the pages consulted, the date and time of consultation. This registration will only be carried out if you consent to this.
If you do not consent, you may continue viewing the website, although refusal may prevent access to certain features, pages and/or spaces on the website that you would normally have access to.
In any case, the user has the possibility of deactivating, at any time, the installation of cookies by adapting the configuration of their internet browser.
